Return Policy
At The Jewelry Standard, we want you to love your purchase. If for any reason you are not satisfied, we gladly accept returns, exchanges, and cancellations under the following conditions:
Returns & Exchanges
- Contact us within 7 days of delivery to initiate a return or exchange.
- Ship the item back within 14 days of delivery to be eligible for a refund or exchange.
- Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer may be responsible for any loss in value.
Cancellations
- Requests for cancellations must be made within 24 hours of purchase to ensure timely processing.
Non-Returnable Items
For quality and personalization reasons, the following items cannot be returned or exchanged:
- Custom or personalized orders
How to Initiate a Return or Exchange
- Contact us within 7 days of receiving your order.
- We will provide return instructions and a shipping address.
- Once the returned item is received and inspected, we will process your refund or exchange.
If you have any questions or concerns about your order, please feel free to contact us—we’re happy to help!